Services

SSL specialises in the implementation and support of Mfg/Pro utilising its correlated Progress ® architecture and supporting service-oriented methodology. Combined with an in-depth knowledge of the Distribution, Manufacturing, Finance and Logistics services means SSL can offer a unique combination of skills, experience and best practice. This wealth of experience allows SSL to offer services in the following specialised areas:

Consultancy

Client collaboration throughout each phase of the project achieves measurable business benefits. SSL offers a tailored consultancy service to meet every aspect of our customers' expectation and establishes a trust relationship that ensures these measurable business benefits are achieved.

Our agility and breadth of experience enables us to provide initial feasibility, implementation and completion of projects - with the benefit of being able to transition the systems into our support service at the end of the consultancy if required. SSL consultants have managerial and consulting experience that ensures our advice is appropriate to current technological developments and the demands of our clients business in the changing world.

Programming

Progress® development and programming for Mfg/Pro ERP systems at very competitive rates make SSL the service supplier of choice for many repeat clients, either contributing within the team or leading it to a successful project conclusion. Specialising in Progress® as the language of choice, SSL is able to advance your project through the complete lifecycle, whether maintaining the highest AQA/Sarbanes Oxley Quality standards or tailoring the development phase to fit a more versatile solution, SSL can meet your requirements. Familiar development base platforms include Windows, Linux and Unix, SSL has extensive experience of operating system installation, configuration management and performance monitoring including environments such as Solaris, HP-UX, AIX, TRU 64 and IRIX.

Training

Our aim is always to give you the customer the finest Progress® training for Mfg/Pro ERP systems at the most competitive rates we are able to provide. In pursuit of this goal we come to you and you save money. We aim to give an unprecedented level of attention and instruction to the training needs of your employees whether by means of individual one-to-one tuition or more conventional class sizes. No plane tickets, no work lost to travel and no hotel bills, rental cars or per diem expenses. SSL intends to make the smart decision to train your employees easy, wherever and whenever it's most convenient for you.

Designed primarily for IT professionals, our Progress® Syllabus is intended to develop enterprise-class solutions using Progress® software. Our range of courses span a broad spectrum of topics from introductory courses for individuals with little or no Progress® experience, to advanced courses for seasoned Progress® professionals, topics include:

• Beginners, Intermediate or Advanced Progress® in combination with best Practices leading to Mfg/Pro implementation & correct design and application of Triggers
• Applications Development Using the 4GL
• Ad-Hoc courses designed to meet your specific training needs is our forte

SSL will provide all soft training materials at your site and will give advice on the provision of hardware and configuration concerns in preparation for your course. We encourage the students to bring examples of issues or problems that they need to resolve. We can make the examples used in the class very pertinent to the environment, and show the students how to approach a specific set of tasks using Progress®.

Service Level Provision (SLP)

Offering assured response times combined with the flexibility and economies of outsourced expertise where and when needed, SSL's on demand SLP service offers a highly flexible and cost-effective method of extending the capabilities of your in-house support and/or development team. The approach enables a more efficient use of in-house resources and the ability to cover gaps within an internal SLA or service continuity plan.